What We Do
One Step Ahead is proud to be an NDIS registered provider. We deliver specialised and person centred supports to assist you with meeting your goals.
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Providing both positive behaviour support and psychology, we work closely with individuals, their families, and those who support them to develop and implement person centred positive behaviour support plans and individual therapy plans.
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One Step Ahead provides specialised supervision for behaviour support practitioners across all levels of endorsement under the NDIS Capability Framework, to achieve their professional development goals and improve their clinical practice.
About Us
At One Step Ahead we pride ourselves on following the highest standards of professional practice including providing services flexibly, transparently and of the highest quality. This means meeting you where you are now, to help you take the next step to get you to where you want to be.
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Our clinicians have expertise in completing assessment and intervention across the lifespan and with individuals who have complex or co-morbid disabilities. This includes;
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Early intervention
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Mental health and psychosocial disabilities
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Children and youth in out-of-home care
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Trauma and PTSD
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Cognitive impairments and intellectual disability
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Autism and neurodevelopmental differences
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ADHD
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Genetic differences (i.e. Fragile X and Prader-Willi Syndrome)
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Sexual health and protective behaviours
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Dementia
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Restrictive practices
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Our Vision
To be your care provider of choice and lead allied health services in Australia with informed, accessible, compassionate and collaborative care that improves lives and empowers positive action.
Our Mission
At One Step Ahead, our mission is to guide and support you on your journey to success. We see opportunity where others see impossibility and are committed to getting you where you want to be.
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We believe that setting goals is the first step in turning the impossible into the possible, and we are dedicated to providing meaningful and effective support to our participants to help them achieve their goals. Our mission is to empower you to take that one step forward, and we will be there every step of the way.
Our Values
Advocacy
We advocate for the rights and needs of individuals who need specialist care, and work to reduce the stigma and increase accessibility.
Collaboration
We work collaboratively with individuals, their families, healthcare providers, and community members to ensure that they receive the best services possible.
Compassion
We prioritise empathy, understanding, and a non-judgmental attitude toward those who trust us to provide allied health support.
Continuous Learning
We prioritise ongoing learning and development to stay up to date with the latest research and best practices within our field.
Services
Psychology
We provide assessment and intervention for mental health, behavioural and emotional difficulties.
Behaviour Support
Our behaviour support specialists are trained to work with you in developing and implementing behaviour support plans with the goal of reducing behaviours of concern and eliminating RPs.
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Telehealth
Telehealth psychology and behaviour support empowers you to access services in your home, regardless of service area. By tailoring supports to individual needs and therapy style, One Step Ahead can support you to achieve your goals regardless of location.
PBS Supervision & Training
We provide PBS Individual Supervision and Group Supervision for practitioners across all levels of endorsement. We also provide training/workshops for Positive Behaviour Support. Please contact us for more information.
FAQ
A behaviour support practitioner is trained to provide effective and evidence-based strategies to support the reduction of behaviours of concern. Behaviour support practitioners can also develop functional behaviour assessment reports to assist with a thorough understanding of an individual's behaviours. All clinicians at one step ahead have extensive experience with the reporting and elimination of restrictive practices across NSW, QLD, and VIC.
What does a psychologist do?
Psychologists are trained in understanding human behaviour and can assist in completing specialised assessments and individualised treatment plans to improve your well-being, quality of life and capacity. Psychologists can help with;
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Depression and anxiety
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Confidence and low self-esteem
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Increasing independence
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Supporting you to develop new tools and coping tools to deal with challenges
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Improve your social skills so that you can build and maintain positive relationships in your life.
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How much do services cost?
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Our clinical services (behaviour support and psychology), are billed at the NDIS recommended rate.
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Please refer to the supervision service guide for information regarding the cost of supervision services.
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Where are in-person supports offered?
Face-to-face supports are available in New South Wales the Midnorth Coast, Newcastle, Nepean, Liverpool, and Greater Western Sydney. Telehealth services are available nationally.
What does a behaviour support practitioner do?
How can I provide feedback and complaints?
We are committed to working towards making our services tailored to the individual and value feedback about how this can be done better. Feedback and complaints can be provided by contacting feedback@onestepaheadhealth.com.au. If you have any issues with One Step Ahead and feel like your voice has not been heard, you can speak to an independent third party by contacting the NDIS Quality and Safeguards Commission (NDIS Commission) on 1800 035 544 or visit www.ndiscommission.gov.au/about/contact
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Can I choose the clinician I work with?
Yes - we understand the importance of being able to work with a clinician who aligns with your values and has expertise in assessing and providing intervention for your specific support needs. Upon completing an enquiry or referral, please specify which clinician you would prefer to work with.
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What do services provided by One Step Ahead include?
One Step Ahead is committed to providing individualised supports, and services provided to each individual will differ depending on their NDIS and personal goals, funding available (NDIS or privately funded) and frequency of supports.
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For individuals who have not been funded for behaviour support and require this service, our clinicians can assist in developing an assessment and recommendations report to advocate for Improved Relationships funding in your next NDIS plan.
Our Locations
Greater Western Sydney
Liverpool
Mid-North Coast
Nepean
Newcastle
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Telehealth
Nationally